still get called for tech support…

okay, when it’s family you can’t really say no. But it does seem a bit strange when you have no idea.

Problems getting new printer to work. My advice is reinstall driver, remove device, reboot. Some random stuff. Remove from device manager, plug in again, see if it changes.

That’s the total of my windows troubleshooting knowledge (hey, apart from all that stuff i know about 3.1 from back in the day).

I’ve done dev work here and there on the platform – inside more unixy areas (software that interfaces with unix, or has been ported from). In other words, no, I don’t speak Hungarian (nor have any wish to).

That said, I’m fully supportive of efforts to make sure our software runs well on the platform. If, for whatever reason (lack of enlightnment or lack of enlightenment further up the chain), someone has to use it, then darn well, our stuff should work well and as expected.

Also, being portable is always a good thing – you never know what the next big thing is going to be like (Okay, it’s unlikely to be VMS or Hurd) but if someone wants a product you sell ported to platform X and yours is more portable than the competitor, odds are you’re the one going to get the sale.

Also, other platforms can help you fix bugs. Fixing bugs is good.

Listening to: Rage Against The Machine

One thought on “still get called for tech support…

  1. Yes you can refuse, and for your own sanity you probably should.
    Family are the worst “customers”, no pleasing them.

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